Legal

Privacy Policy

Last updated: 19 April 2026

1. Who We Are

Mikxx IT Solutions ("we", "us", "our") operates the MIKXX platform accessible at app.mikxx.com. Our registered address is:

Mikxx IT Solutions Floor No.: GROUND FLOOR Building No./Flat No.: WZ 43 Road/Street: Begumpur, Mangal Bazar Road Locality/Sub Locality: Rajiv Nagar Extension City: New Dellhi District: North West Delhi State: Delhi PIN Code: 110086 Phone: +91 9999117050 Email: support@mikxx.com

2. Information We Collect

We collect the following categories of information:

Account information — name, email address, and password when you register.
Usage data — pages visited, features used, timestamps, and browser/device information.
Form submission data — data entered into forms you create or respond to on our platform.
Payment information — processed through third-party payment processors; we do not store card details.
Communications — messages you send us via email or support channels.

3. How We Use Your Information

To provide, maintain, and improve the MIKXX platform.
To process transactions and send related notices.
To respond to your comments, questions, and customer service requests.
To send transactional and promotional communications (you may opt out at any time).
To monitor and analyse trends, usage, and activities on our platform.
To detect, investigate, and prevent fraudulent transactions and other illegal activities.
To comply with legal obligations.

4. Disclosure of Your Information

We do not sell your personal information. We may share your information with:

Service providers — third-party vendors who perform services on our behalf (hosting, analytics, payment processing, email delivery).
Legal authorities — if required by law, regulation, or valid legal process.
Business transfers — in connection with a merger, acquisition, or sale of assets.

5. Method of Disclosure

Any sharing of personal data with third parties is done through secure, encrypted channels. We require all third-party processors to maintain appropriate security measures and to process your data only on our instructions.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data by contacting us at support@mikxx.com.

7. Security

We implement industry-standard security measures including:

TLS/SSL encryption for all data in transit.
Bcrypt hashing for all stored passwords.
Role-based access controls limiting data access to authorised personnel.
Regular security reviews and monitoring.

No method of transmission over the Internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.

8. Your Rights

Under applicable Indian data protection law, you have the right to:

Access the personal data we hold about you.
Correct inaccurate or incomplete data.
Request erasure of your personal data.
Withdraw consent where processing is based on consent.

To exercise these rights, contact us at support@mikxx.com.

9. Cookies

We use essential session cookies to keep you logged in. We do not use third-party advertising cookies. Analytics cookies (Vercel Analytics) collect anonymised usage data with no personally identifiable information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated date. Continued use of the platform after changes constitutes your acceptance.